UPS On-Road Dispatch Supervisor

Tactical Dispatching: Arrive before dawn to review package volume and weather conditions. You will utilize advanced proprietary routing software to build and balance the daily delivery routes, ensuring no driver is overburdened and no package is left behind.
Safety Ride-Alongs: You will spend a significant portion of your week in the passenger seat of the package cars, conducting \"Observation Rides\" with your drivers to audit their defensive driving techniques, ergonomic lifting habits, and customer service skills.
Driver Mentorship: Train new drivers from scratch. You will teach them the \"5 Seeing Habits\" of safe driving, how to master the DIAD scanner, and how to execute the physical demands of the job safely to prevent injury.
Incident Resolution: Act as the first responder for any on-road emergencies. If a driver has a mechanical breakdown, encounters an aggressive dog, or is involved in an accident, you are the commanding officer dispatched to the scene to resolve the crisis.

Posted on October 15, 2026

Kentwood, MI Full Time $5,460 - $8,190

Opportunity in Kentwood

Primary Details

Apply your your professional skills skills at our Kentwood location.
Pay: $5.5k-$8.2k/Month (approx. $81.9k/Year)
Flexible Role in Kentwood: UPS On-road Dispatch Supervisor
Benefits: A competitive compensation package is offered.
Based in: Kentwood, MI (a central Kentwood location)
Flexible contract/gig opportunity in Kentwood.
Employer: United Parcel Service (UPS) (Hiring in Kentwood)
This Kentwood-based role is an excellent opportunity for professionals skilled in relevant skills.
Our United Parcel Service (UPS) team in Kentwood, MI is growing.
Benefit from working in Kentwood, a key hub for the Logistics Management industry.

Lead the Fleet on the Frontlines

The iconic brown trucks don't run themselves; they require elite, tactical leadership. As a UPS On-Road Dispatch Supervisor, you transition from behind the wheel to leading the men and women who drive the routes. You are the operational commander for a dedicated team of Package Delivery Drivers. Your objective is to ensure every route in your center departs on tim